Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Introduction
These terms govern use of this website and any services we provide online. By using the site you agree to follow and be bound by these terms. If you do not agree, please do not use the site.
Website operator and contact
This website is operated by lush-canada Store. If you have questions about these terms, please write or call using the contact details published on the Contact Us page and include your order number or other identifying information when relevant. Our official business address for notices is 215 Bracewood Rd SW, Calgary, AB, T2W 3C2, Canada.
Orders and processing
Order handling normally takes between 1 and 3 business days before items are packed for shipment. Shipping timelines vary by destination; see the Shipping & Delivery page for current estimates. We reserve the right to refuse or cancel orders if necessary — for example, when an item is no longer available or when we cannot verify payment or delivery information. If an order is cancelled, we will notify you and any eligible amounts paid will be refunded according to the Refund & Returns Policy.
Pricing and availability
Product prices and availability are displayed on the site and may change without notice. While we attempt to keep all information accurate, errors can occur. If a price or product information is incorrect, we will contact you with options which may include cancelling the order and issuing a refund in line with our returns policy.
Intellectual property and acceptable use
All site content is protected by applicable intellectual property rights. You may browse, view and print product information for personal, non-commercial use only. Any other use, including reproduction or redistribution of site content, is prohibited unless you obtain express permission.
Limitation of liability
To the fullest extent permitted by law, lush-canada Store and its affiliates are not liable for indirect, incidental or consequential losses arising from the use of the site or purchase of products. Our total liability for direct losses is limited to the amount paid for the order in question, except where statutory rights say otherwise.
Changes to terms
We may update these terms occasionally. The last update was 15-Jun-25. Continued use of the site after changes constitutes acceptance of the revised terms.
Independent retailer
lush-canada Store is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contract contact: [email protected], 215 Bracewood Rd SW, Calgary, AB, T2W 3C2, Canada.
